Frequently Asked Questions
Everything you need to know about your Vitality Extracts experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy for apparel and accessories?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic exchange or refund.
How do I care for my Vitality Extracts garments?
To ensure longevity, we recommend machine washing your items in cold water with similar colors and tumble drying on low heat. Avoid using bleach or harsh detergents.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my package after it ships?
Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.