Returns & Exchanges
At Vitality Extracts, we want you to be completely satisfied with your fashion purchase. If your new apparel doesn't meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Ensure all items are in their original condition with tags attached, and securely pack them in the original shipping container if possible.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your replacement items within 5-7 business days.